According to the tracking number, the parcel has been delivered - but it hasn't. What now?

Modified on Wed, 20 Dec, 2023 at 8:01 PM

In our experience, some postmen and women forget to leave a delivery notification. In most cases, the parcel is at your local post office or has been left with a neighbour.

If you can't find your order, please contact our Customer Care Team directly.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article