I have not received an order confirmation, what now?

Modified on Wed, 20 Dec, 2023 at 8:39 PM

Your e-mail address may not have been correct or there may have been connection problems during the order process.

Please also note that it can take up to 24 hours to receive the confirmation. Also check your spam folder regularly.

If you can't find anything there and you still haven't received the confirmation after 24 hours, please contact our Customer Care Team and we will resend the confirmation.

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