Ordering

Could I have my address changed?
As long as your order has not yet been processed, we can change your delivery address if necessary. Please contact our customer support via the contact for...
Wed, 20 Dec, 2023 at 8:42 PM
Can I change or cancel my order at a later date?
Your Doonails order will be transferred directly to our merchandise management system once the payment process has been completed, which is why we can no lo...
Wed, 20 Dec, 2023 at 3:03 PM
I have not received an order confirmation, what now?
Your e-mail address may not have been correct or there may have been connection problems during the order process. Please also note that it can take up to ...
Wed, 20 Dec, 2023 at 8:39 PM
Where can I see my order overview?
Guest order If you order as a guest, you will receive an order confirmation by e-mail after placing your order. This will list all the items you have ordere...
Wed, 20 Dec, 2023 at 8:37 PM
I can't find my order in my customer account
This may be due to the payment method you have selected: If you choose PayPal Express as the payment method for your order, the address of the PayPal accoun...
Wed, 20 Dec, 2023 at 8:32 PM