How can I track my order?

Modified on Wed, 20 Dec, 2023 at 7:51 PM

As soon as we have handed over your order to our shipping service provider, you will receive a dispatch confirmation from us by email. In this email you will find your consignment number, which you can use to track your consignment at any time in our systems or directly on the website of the shipping service provider.

For Swiss shipments in particular, the tracking may not move in the first few days. Complete tracking is guaranteed after customs clearance.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article