My delivery is incomplete. What can I do?

Modified on Tue, 21 Oct, 2025 at 12:38 AM

If something is missing, we will help you right away. 
In that case, please send us a photo of the products you received – preferably from the back so that the batch code or product name is clearly visible – as well as a photo of the package as it arrived to you. 
Our support team will review the case and assist you as quickly as possible. 

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