My received products / goods look used

Modified on Sat, 5 Oct, 2024 at 10:46 AM

We can assure you that we only send new products.

It sometimes happens that even with new colors, the seal does not always adhere correctly to the powder jar, as some powder can get between the adhesive and the seal during sealing and thus impair adhesion. As the seals are made of paper, they detach more easily from the edge. The detached seal is then usually found in the lid of the powder.

If any issues or signs of wear are present, please contact us directly via our contact form.


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