Returns & Refunds (23)

Can I cancel or change my order?

Modified on Fri, 12 Dec, 2025 at 3:45 PM
Do I have to pay the shipping costs for a return myself?

Modified on Fri, 12 Dec, 2025 at 10:32 AM
Can I return opened or used products?

Modified on Fri, 12 Dec, 2025 at 10:42 AM
How long do I have to return my order?

Modified on Fri, 12 Dec, 2025 at 3:45 PM
How long does it take to process my return?

Modified on Fri, 12 Dec, 2025 at 11:02 AM
How will I know if my return has arrived?

Modified on Wed, 20 Dec, 2023 at 3:24 PM
I received a damaged or wrong product – what now?

Modified on Fri, 12 Dec, 2025 at 11:49 AM
Can I exchange my product?

Modified on Wed, 7 Jan at 9:47 PM
I have received an incomplete or damaged delivery, what should I do?

Modified on Mon, 20 Oct, 2025 at 11:53 PM
I have received the wrong item, what should I do now?

Modified on Sat, 5 Oct, 2024 at 10:44 AM