Shipping & Delivery

Can I still change the day of delivery?
Not home when your order is due to arrive? No problem! Our shipping partner DHL allows you to change the delivery location or delivery day of your parcel. ...
Wed, 20 Dec, 2023 at 7:39 PM
Which countries does Doonails ship to?
We currently ship to the following countries: Germany, Austria, Switzerland, Netherlands, France, Belgium, Croatia, Czech Republic, Denmark, Estonia, Greec...
Wed, 20 Dec, 2023 at 8:46 PM
How can I have my order delivered to a packing station?
To have your parcel delivered to a packing station of your choice, we need the packing station number and your personal postal number. If one of these two p...
Wed, 20 Dec, 2023 at 7:38 PM
Where can I find my postal number?
A postal number is mandatory for deliveries to a packing station, otherwise DHL cannot lock the parcel in a compartment. You can find your postal number he...
Wed, 20 Dec, 2023 at 3:33 PM
What is DHL GoGreen?
GoGreen is a climate-friendly shipping and receiving service from DHL and Deutsche Post. The emissions caused by shipping are offset by investments in glob...
Wed, 20 Dec, 2023 at 3:30 PM