Your package has been shipped, but delivery is taking longer than expected. What can you do?

Modified on Fri, 17 Apr at 8:44 AM

Delivery delays can have various reasons:

- Holidays or weekends: Carriers usually do not deliver on Sundays or public holidays.

- High shipment volumes: During peak periods (Black Friday, Christmas), delays may occur.

- Weather conditions or strikes: External factors can affect shipping.

- Customs clearance: For international shipments, the package may be held at customs.

Recommendation: Check the tracking regularly.
If the estimated delivery time is exceeded by more than 5 business days, please contact our Customer Care team.