How can I delete my user account?

Did you accidentally create two accounts or do you want to delete your account for another reason? We’re sorry to see you go, but we’ll of course take care of the deletion for you ❤️

Please contact our Customer Care Team and provide the email address you used to create your account. We will delete your account and all associated data in accordance with GDPR and confirm the deletion via email.

Please note the following conditions:

• All outstanding payments must be settled
• You must have received all due refunds
• No orders may still be in transit

If any of these conditions are not met, we cannot delete your account immediately.

For customers from the USA, please also note:
If you have an active subscription, please cancel it via your account before requesting deletion.