How can I delete my user account?

Have you accidentally set up two accounts with us or would you like to delete your account for other reasons?

We think that's a shame, but we'll be happy to delete it for you ❤️

Simply contact us and let us know which e-mail address you used to create an account with us. We will take care of the deletion and then confirm it to you by email.

Please note that we can only delete your account once

• all outstanding balances have been paid,
• you have received all refunds due from us,
• none of your orders are still in transit.

If one of these conditions is not met, we cannot delete your account immediately.