Customer account

How do I set up a Doonails customer account?
To set up a Doonails customer account, you must first click on the person icon at the top of the page and then select "Create account". Then fill ...
Wed, 20 Dec, 2023 at 1:38 AM
How do I change my personal data, e-mail address or delivery address?
You can change most of the information yourself in your customer account. However, this only applies to future orders. You can also add alternative addresse...
Wed, 20 Dec, 2023 at 1:35 AM
I cannot see my order in my user account
You may have ordered with a different e-mail address than usual. We can merge the order with the wrong e-mail address with the correct address for you.
Wed, 20 Dec, 2023 at 1:35 AM
How can I delete my user account?
Have you accidentally set up two accounts with us or would you like to delete your account for other reasons? We think that's a shame, but we'll be...
Wed, 20 Dec, 2023 at 1:34 AM
How can I change my password?
Have you forgotten the password for your customer account? Simply click on "Forgot password" when you log in. Enter your e-mail address and you w...
Wed, 20 Dec, 2023 at 1:30 AM
How do I manage my orders?
You can check an overview of your orders, delivery times and processing status at any time in your customer account. Simply log into your account by clicki...
Wed, 20 Dec, 2023 at 1:32 AM
Do I need a customer account?
You can create a customer account so that you can see all your orders at a glance. You can also join the Doonails Club and receive many unique rewards. Of...
Wed, 20 Dec, 2023 at 1:28 AM