I received a damaged or wrong product – what now?

Modified on Fri, 12 Dec, 2025 at 11:49 AM

Oh no, we’re really sorry!


Please contact our Customer Care Team directly.


Send us a photo of the product, your order number, and a short description of the issue.


Our team will check everything and make sure you get a replacement or refund as quickly as possible – of course, completely free.

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