1.    Open our guarantee page and click on our returns portal. - https://uk.doonails.com/pages/garantie

    2.    Enter your order number and email address.

    3.    Select the reason for your return.

    4.    Choose whether to purchase a return label through us or arrange the shipping yourself.

    5.    Pack the products securely and send them to the address provided in the portal.

Once your return is received, you’ll automatically get a confirmation email.

Processing can take up to 14 business days after we receive your return.