Returns & Refunds

My received products / goods look used
We can assure you that we only send new products. It sometimes happens that even with new colours, the seal does not always adhere correctly to the powder ...
Tue, 26 Dec, 2023 at 10:19 AM
Why was my order cancelled?
We apologise if your order has been cancelled by us. Sometimes an item is already sold out but is still shown as available in the shop. Especially if an ite...
Wed, 20 Dec, 2023 at 1:07 PM
30/45-day money-back guarantee
Your satisfaction is very important to us. We are proud of the quality of our products and we are convinced that you will love them too. That's why we ...
Thu, 14 Mar, 2024 at 11:46 AM