How can I return my order if I can no longer find my confirmation email, order number, or email address?

No worries – we are happy to help you.

I can’t find my confirmation email or I no longer know my email address

If you have deleted your confirmation email or no longer remember the email address you used when placing your order, simply contact our Customer Support Team. With details such as your name, delivery address, or recipient information, we can usually locate your order.

I no longer know my order number

If you have a Doonails account, simply log in. You can find your order number under “Orders”.

If you still cannot find your order or need further assistance, you can contact our Customer Support Team at any time. We are happy to help you.