Can I change or cancel my order after placing it?

That depends on how far the processing has progressed.

Not yet packed:
As long as your order has not yet been packed, we can change or cancel it.
Please contact our Customer Care Team as soon as possible with the reason "Change or Cancellation".

Already shipped:
If your package has already been shipped, cancellation is unfortunately no longer possible.
However, you can refuse the package upon delivery – it will automatically be returned to us and you will receive a refund.

Alternative:
You can also return the package after receiving it via our returns portal:

https://us.doonails.com/pages/garantie

Please note:
The sooner you contact us, the higher the chance that we can still intercept your order.