Returns & Refunds (23)

My received products / goods look used

Modified on Sat, 5 Oct, 2024 at 10:46 AM
Why was my order cancelled?

Modified on Fri, 12 Dec, 2025 at 12:46 PM
How does the 30-day money-back guarantee work?

Modified on Fri, 12 Dec, 2025 at 3:44 PM
How can I register my return?

Modified on Fri, 12 Dec, 2025 at 1:12 PM
My product isn’t working as expected – what can I do?

Modified on Fri, 12 Dec, 2025 at 1:20 PM
Can I return individual products from a set?

Modified on Fri, 12 Dec, 2025 at 3:43 PM
Do I have to return free products with my return?

Modified on Fri, 12 Dec, 2025 at 2:07 PM
Can I choose store credit instead of a refund?

Modified on Fri, 12 Dec, 2025 at 2:09 PM
What is store credit and how can I use it?

Modified on Fri, 12 Dec, 2025 at 2:12 PM
Can I return multiple orders in one package?

Modified on Fri, 12 Dec, 2025 at 3:42 PM